Innovating Leadership: Co-Creating Our Future

S10-Ep7: How to Have Healthier Leadership, According to This Walgreens President

Guest: John Driscoll
What’s the surest way people will follow you into battle? Show you care — about them and their families.
 
That’s a major lesson John Driscoll learned in the Army…and it’s served him well in the private sector, including his current role at Walgreens, where he’s focused on improving service to patients in the healthcare industry. John shares his leadership insights, and the need to focus on healthcare leadership, in this episode.
Here's what John and Maureen cover:
Why genuinely caring for your team is a top leadership priority — especially in high-stress situations;
How American healthcare is one of, if not THE, most inconvenient services in the country; and
John’s proven techniques for moving your team through traumatic experiences.
 
Other episodes you'll enjoy:
Delivering the Future: Amazon’s Innovation Culture with Dr. Vin Gupta & John Love of Amazon Pharmacy (2nd segment of the show, starting at about 16:30 in)
Bringing Healing Home: Healthcare Leadership with Anne Klibanski
High-Performance Medicine: Healthcare & Innovation with Brian Ferguson
Innovative Leadership for the Healthcare Industry with Neil Grunberg
Curing Complexity in Healthcare with Carsten Engel
 
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!
 
RESOURCES:  
You can learn more about Walgreens’ initiatives at https://www.walgreens.com.
 
John’s podcast and blogs about the healthcare industry are available at https://www.caretalkpodcast.com.
 
Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
 
Books we’re reading for fun or personal development right now include:
Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole
Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
Own the AI Revolution by Neil Sahota
Time and Chance by Kim Campbell
NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.
 
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OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
(Information requiring higher security clearance than you have): Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
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About Our Guest:  
John Driscoll has been at the center of healthcare innovation for more than two decades, leading large companies across sectors. He is currently the President of U.S. Healthcare and EVP, Walgreens Boots Alliance. Previously, he was the CEO of CareCentrix, the industry leader in bringing healthcare to the home, following successful stints helping lead healthcare technology (Castlight), pharmacy benefit managers (Medco, SureScripts) and insurance (Oxford) companies. John’s ongoing interest in and dedication to public health and healthcare innovation led to being selected by the Obama White House for its Entrepreneurs in Residence program to advise the FDA on innovation. John also serves as the Chairman of the Waystar Corporation and is an active investor in emerging healthcare technologies.
 
He helped found Testing for America and serves on its Governing Council and is the Co-Chair of the United States of Care’s Entrepreneurs Council. He chairs the Truman National Security Project, and served as a captain in the U.S. Army Reserve. John is a Board Member for the Alliance for Hunger. John has published articles in national publications, including the Los Angeles Times, Time Magazine, The Guardian and Politico.

S5-Ep39: Focus on Women & Leadership

Guest: Parminder Vir
At the 4th Women and Leadership Conference, participants spent three days discussing and debating ways women’s leadership potential can be unleashed: developed, energized, and liberated in the workspace. Parminder Vir took part, and discusses the results…along with her own experiences as a female leader through four decades of work and across cultures and continents. Her tips and wisdom can be a hammer in helping break through your own glass ceiling.
 
Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org/ .
Other episodes you'll enjoy:
It Takes Nerve with Martha Piper & Indira Samarasekera
Women’s Leadership Journeys with Lisa DeFrank Cole & Sherylle J. Tan
Reflections on Women in Leadership with Kim Palmer
 
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!
 
RESOURCES:  
Parminder’s website is https://parmindervir.com/ .
 
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
 
Books we’re reading for fun or personal development right now include:
Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)
Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5)
Jilly Truit murder mysteries by Beverley McLachlin:
Full Disclosure – https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
Denial – https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole
 
NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.
 
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Providing Support Beyond Mortal Ken: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
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About Our Guest:  
In a professional career spanning 40 years, Parminder Vir has dedicated herself to positively impact and transform lives through her work in philanthropy, entrepreneurship, film and television production, arts and culture, and investment funding. She served as the CEO of the Tony Elumelu Foundation, Africa’s leading philanthropic organisation based in Lagos, Nigeria, from April 2014 to April 2019. She designed and launched one of the most ambitious entrepreneurship programmes on the continent - the TEF Entrepreneurship Programme, a 10-year, $100 million commitment to identify, train, mentor, and fund 10,000 entrepreneurs from across the continent. Under her five-year leadership, the Foundation has cemented its role as the principal advocate for African entrepreneurship, empowering thousands on their path to economic and social transformation.

S10-Ep6: How Climate Change Batters Business Bottom Lines: Prime Minister Kim Campbell Explains

Guest: Kim Campbell, former Prime Minister of Canada
Climate change is already hitting businesses’ bottom lines – and those business costs are only beginning. As guest Kim Campbell – the former Prime Minister of Canada – points out, we hit this tipping point through poor corporate leadership in the past. The question now is: what can today’s leaders do about it?
 
Kim has some stats, and a lot of ideas!
Here's what Kim and Maureen cover:
Why insurance companies may be the drivers of corporate climate change initiatives;
The pivotal role of corporations in driving positive outcomes in combating global warming; and
What individual leaders can do for their organizations, their communities, and the planet.
 
Produced in conjunction with the International Leadership Association: https://ilaglobalnetwork.org.
 
Listen to our complete collection of interviews with Kim Campbell:
Reflections on Women in Leadership with Kim Campbell
Hot Topics: A Prime Minister’s Perspective with Kim Campbell
 
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on TikTok, and Twitter, too!
 
RESOURCES:  
The Climate Overshoot Commission Kim worked with has the report she referenced at https://www.overshootcommission.org.
 
Here are the books she mentioned:
- The Petroleum Papers, on Amazon at https://amzn.to/3Opq6M1 (print) and https://amzn.to/3SD6UNj (audiobook).
- The Heat Will Kill You First, on Amazon at https://amzn.to/3UDlEgH (print) and https://amzn.to/48SZbQV (audiobook).
 
The poem by John Keats she quoted at the end of the interview is from his larger work, Endymion. Read that full section at https://www.poetryfoundation.org/poems/44469/endymion-56d2239287ca5.
 
Kim’s memoirs as Canada’s first female prime minister, Time and Chance, are available in paperback at https://amzn.to/3Q8TxDc.
 
Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
NOTE: As an Amazon affiliate, we may receive a small commission on any books ordered through these links.
Books we’re reading for fun or personal development right now include:
Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
Own the AI Revolution by Neil Sahota
Time and Chance by Kim Campbell
Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Stewards of ILI’s Business Climate: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
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About Our Guest:  
As Canada's first and only female Prime Minister, Kim Campbell's life has been a life of firsts. From the age of 16, when she became the first female student body president of her high school, until 30 years later, as the 19th Prime Minister of Canada, Ms. Campbell has spent much of her life breaking barriers for women. She served at all three levels of government in Canada. After leaving politics, she served as the Canadian Consul General in Los Angeles, then taught at the Harvard Kennedy School, after which she became an international leader of leaders with organizations such as the International Women's Forum and the Club de Madrid. Drawing on her extraordinary experience as an academic and a leader, she served as the Founding Principal of the Peter Lougheed Leadership College at the University of Alberta from 2014–2018.
Holding audiences since the age of ten, Ms. Campbell speaks widely on issues related to leadership, international politics, democratization, climate change, gender, and Canadian/American relations addressing audiences in places such as Kyiv, Dubai, Cordoba, Toronto, Berlin, Ulaanbaatar, Prague, Brussels, Paris, Vancouver, London, Beijing, Seoul, Washington, DC, and Ottawa.

S4-Ep9: The Dance Between Leadership & Followership

Guests: Margaret Heffernan & Ira Chaleff
What we need from leaders today is vastly different than even a decade ago. That change began years ago; the pandemic merely accelerated it. The reason is simple: turbulence and uncertainty are now chronic conditions. Now, guest Margaret Heffernan says, leadership is about building organizations that thrive in turbulence. She shares six steps to make that happen.
Then, Ira Chaleff switches the perspective to your followers. After all, the best leadership requires the best followership. Influence is not unidirectional from leader to follower; it bounces back from the front line to the back office, too. Ira reveals how followers act with courage to collaborate with leaders -- and shares the counterintuitive idea of intelligent disobedience.
 
Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.
 
Other episodes you'll enjoy:
Uncharted: How to Map the Future Together with Margaret Heffernan
Courageous Followership with Neil Grunberg & Ira Chaleff
Non-Traditional Leadership Models for Our New Era with Nathan Eva & Nicole Ferry
 
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!
 
RESOURCES:  
Ira is a prolific writer. His books include The Courageous Follower, Intelligent Disobedience, The Limits of Violence (with Elan Le Vieux), The Art of Followership, and Setting Course: A Congressional Management Guide. Information on Ira’s consulting firm is at https://exe-coach.com; his own website is https://IraChaleff.com.
 
Margaret has many books as well, including Wilful Blindness: Why We Ignore the Obvious at Our Own Peril, Uncharted: How to Navigate the Future, and Women on Top: How Women Entrepreneurs Are Rewriting the Rules of Business Success. You can also see her in several TED Talks.
 
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
Books we’re reading for fun or personal development right now include:
Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)
Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5)
Jilly Truit murder mysteries by Beverley McLachlin:
Full Disclosure – https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
Denial – https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole
NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Devotees of the Terpsichore: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
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About Our Guests:  
Ira Chaleff is an author, speaker, and innovative thinker. His latest work, Intelligent Disobedience, is now available on Amazon. He is founder and president of Executive Coaching and Consulting Associates. As a coach, Ira provides a stimulating and safe environment for executives and their teams to examine, evaluate and significantly improve their management styles, skills and processes. Through targeted interviews, work-climate surveys, and multi-viewpoint feedback instruments, he involves all those who have a stake in the change process, analyzes their input and provides frank, constructive feedback sessions.
 
Margaret Heffernan is the author of the best-selling UNCHARTED: How to Map the Future Together, nominated for a Financial Times Best Business Book award. She is a Professor of Practice at the University of Bath, Lead Faculty for the Forward Institute's Responsible Leadership Programme and, through Merryck & Co., mentors CEOs and senior executives of major global organizations. She is the author of six books, and her TED talks have been seen by over twelve million people.

S10-Ep5: Gender, Race, and the Leadership Obstacles Faced by this Canadian Member of Parliament

Guest: Celina Caesar-Chavannes
What’s your secret identity?
 
Our true selves are often buried so deeply that they’re a secret to us. It’s hard enough to lead authentically when you don’t know who you are – but how can you motivate your team if you don’t know who they really are, either?
 
The key is the praxis of humanization, a way of helping your coworkers bring their authentic selves to the office. Guest Celina Caesar-Chavannes discovered this truth in her own personal journey – a journey that took her to the halls of power as a member of Canada’s parliament, where societal stereotypes continued around her unabated. But her revelation on identity soon followed, with important lessons for other leaders!
Here's what Celina and Maureen cover:
Why titles don’t protect us from society’s sundry "-isms";
The many ways we’re conditioned to NOT be our best at work (or at home); and
How leaders can foster humanization, so people bring their best, unique selves to work (and you have a happier, more productive team).
 
Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.
 
Other episodes you'll enjoy:
- The Power of Praise: Making People's Performance Positive with Ben Marcovitz
- Non-Traditional Leadership for Our New Era with Nathan Eva & Nicole Ferry
- Working & Living in Joy with Pamela Larde
 
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!
 
RESOURCES:  
Celina’s website is https://celinacc.ca. Her book is Can You Hear Me Now; it’s available in hardback at https://amzn.to/494KzO9, paperback at https://amzn.to/49jrJmz, and audiobook at https://amzn.to/47QhWDm.
 
Books Celina referenced for further reading include Paulo Freire’s The Pedagogy of the Oppressed (paperback: https://amzn.to/48Knws6 or audiobook: https://amzn.to/3OeP0ho) and Robert Livingston’s The Conversation (hardback: https://amzn.to/3UbQahp or audiobook: https://amzn.to/42awCf4).
 
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
 
Books we’re reading for fun or personal development right now include:
Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
Own the AI Revolution by Neil Sahota
Time and Chance by Kim Campbell
Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
We Hear Them Now and Always: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
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About Our Guest:  
Celina Caesar-Chavannes is a highly accomplished author, speaker, and consultant, serving as Sr. Advisor of Equity, Diversity, and Inclusion Initiatives and Adjunct Lecturer at Queen’s University. She is a former Member of Parliament (MP) with the Government of Canada, who represented the Town of Whitby, a suburb east of Toronto. As a Liberal MP, she served as Parliamentary Secretary to Prime Minister Justin Trudeau from Dec 2015 – Jan 2017, and later as the Parliamentary Secretary to the Minister of International Development et la Francophonie from Jan 2017 to Aug 2018. 
 
Celina is also an astute academic with a commitment to service. She holds a Bachelor of Science from the University of Toronto, an MBA in Healthcare Management from the University of Phoenix, an Executive MBA from the Rotman School of Management at the University of Toronto, and is a [Deepak] Chopra Certified Health Instructor. She is currently pursuing a PhD in the Department of Neurosciences at Queen’s University, exploring the intersection of equity and empathy.

S5-Ep9: Lifetime Achievement in Leadership Theory & Practice

Guests: Joanne Ciulla & Keith Grint
Why do so many leaders have trouble acting ethically?
 
For nearly three decades, Joanne Ciulla has focused her research on ethics in leadership. Even though the framework for ethics is over 2,400 years old, our definition of being ethical holds firm today. Why is it taking so many leaders so long to catch on? Her answers may surprise you.
 
Joanne earned the International Leadership Association’s Lifetime Achievement Award in 2018. Keith Grint did, as well; Maureen interviews him in the second half of this episode. Keith focused his research on helping leaders identify problems, categorize them, and determine decision styles. If problem-solving is a must for you, then Keith’s interview is a must-listen, too!
 
Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.
Other episodes you'll enjoy:
Power, Charisma, Hormones: Science Studies Leadership with John Antonakis
Do No Harm: Ethics for Leaders with Terri O’Fallon
When Your Path Is Unclear with Donna Marie Laskin & Chellie Spiller
 
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!
 
RESOURCES:  
Both Joanne and Keith have authored many books. We suggest starting with:
From Joanne, The Working Life: The Promise & Betrayal of Modern Work (paperback: https://amzn.to/3SpKsa7; Kindle: https://amzn.to/48GwiHy).
From Keith, Leadership: A Very Short Introduction (paperback: https://amzn.to/47ImFqj; audiobook: https://amzn.to/3U55j3N).
 
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
 
Books we’re reading for fun or personal development right now include:
Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)
Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5)
Jilly Truit murder mysteries by Beverley McLachlin:
Full Disclosure – https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
Denial – https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole
NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.
 
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OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Platonically Aware of the Ethics: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
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About Our Guests:  
Keith Grint is Professor of Public Leadership at Warwick University in Coventry, England and a Fellow of the British Academy of Social Sciences. Before switching to an academic career, Grint spent ten years as a blue collar worker and held a number of jobs including postman, freezer operative, and karate instructor. This background and perspective has grounded his teaching and scholarship. As a founding co-editor of Leadership, an academic journal published by SAGE, and as co-founder of the International Studying Leadership Conference, Grint has played an important role in the development of the field by building a community of international, interdisciplinary leadership researchers taking critical approaches to leadership. A prolific writer, Grint has penned more than ninety journal articles and book chapters and has written or edited a number of landmark leadership books. His recent research includes mindfulness in high-reliability organizations and leadership romanticism.
 
Professor Joanne Ciulla is a pioneer in the field of leadership ethics. Her research on the ethical challenges of leadership is interdisciplinary but draws heavily on literature in philosophy and history. She also does extensive research in business ethics. Prior to joining Rutgers, she held the Coston Family Chair in Leadership and Ethics at the Jepson School of Leadership Studies (University of Richmond), where she was one of the founding faculty of the school, which is the first degree granting liberal arts school of leadership studies in the world. Ciulla has held academic appointments at Harvard Business School, The Wharton School, LaSalle University, and numerous visiting appointments outside of the U.S., including the UNESCO chair in Leadership Studies at the United Nations International Leadership Academy in Jordan. She is a Fulbright Specialist, which allows her to work with institutions outside of the US on programs and research related to ethics and leadership.

S10-Ep4: Law & Order...& Leadership

Guests: Rob Elkington & Les Sylven
To serve and protect: servant leadership takes on a whole new meaning for a law enforcement leader. Society’s expectations for policing have changed radically – for example, up to 80% of what officers do overlaps with what social workers do! Add calls for reduced funding, labor shortages, brutality…and gone are the days of simple “cops and robbers” policing.
 
But the leadership and hierarchy of policing have changed very little. So can law enforcement truly rise to the challenges of both reform and crime without new styles of leadership?
 
Guests Rob Elkington and Les Sylven have some very surprising solutions that go far beyond the stereotypes of the hardboiled police commissioner – solutions that any leader of a high-stress workforce will find extremely useful!
Here's what Rob, Les, and Maureen cover:
Why almost all law enforcement leaders have faced trauma – and how it can help them better serve their teams;
How soft-skills like mindfulness are just as important as hard skills like firearms training; and
If your mission is to serve and protect, servant leadership makes a lot more sense than old-school top-down management.
 
Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.
 
Other episodes you'll enjoy:
Leading the Court: Canada’s First Female Chief Justice with Beverley McLachlin
Staying Cool in Challenging Situations with Janet Fouts
Informed Leadership: The Power of Trauma with Rachael Kelly
 
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!
 
RESOURCES:  
Rob’s book is Policing for the 21st Century; McGraw Hill plans to publish it before the end of 2024. Since he discusses the concept of Ubuntu in our interview, you might find this book about it interesting: Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane (the late Archbishop Desmond Tutu’s granddaughter). Hardback: https://amzn.to/3HlRIgS; audiobook: https://amzn.to/3U28UQc.
 
Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
Books we’re reading for fun or personal development right now include:
Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
Own the AI Revolution by Neil Sahota
Time and Chance by Kim Campbell
Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Always Being Very Mindful: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
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About Our Guests:  
Rob Elkington, Ph.D., currently resides in Canada, where he serves as Assistant Professor at Trent University Faculty of Business & Master of Management Program. Rob is the co-founder and CEO of Global Leadership Initiatives, Inc., which exists to "develop excellence in leadership globally," www.globalleader.ca.Rob also serves on the faculty of various universities such as:
Associate Professor, Stellenbosch University School of Public Leadership.
​Adjunct Professor at the Ontario Tech University in the Faculty of Social Science and the Faculty of Education.
Supervising faculty with the Ed..D program for Education.
Graduate teaching faculty for the GDIPL for Social Sciences and Humanities. 
Rob is a member of the International Leadership Association, an ICF Certified FLOW Business Coach and an MBTI practitioner. He has published a range of books, book chapters, peer-reviewed journal articles and has facilitated numerous peer-reviewed presentations. 
 
Les Sylven is a Leadership Studies Ph.D. candidate in the Faculty of Education at the University of Victoria. His doctoral research project explores police leadership with senior Canadian police officers who regularly practice meditation and mindfulness. Les was a police officer in Canada for over 30 years, serving communities as a member of the RCMP, Victoria Police Department and the Central Saanich Police Service on Vancouver Island. In 2020, Les was awarded the title of Officer of the Order of Merit (O.O.M) of the Police Forces by the Governor General of Canada. Later that year, he retired from policing as the Chief Constable of the Central Saanich Police Service in order to concentrate full-time on his studies at UVic.

S10-Ep3: Curing Complexity in Healthcare

Guest: Carsten Engel
There’s a big gap between resources and patient needs in the healthcare sector. That’s just one area of healthcare requiring change; without it, lives truly do hang in the balance.
 
Carsten Engel and the International Society for Quality in Healthcare have studied healthcare systems around the globe extensively, and they have practical solutions for patients, practitioners, and the leaders of the medical industry. He shares them with host Maureen Metcalf in this episode. And most of them can help leaders in any industry.
Here's what Carsten and Maureen cover:
The quintuple aim for healthcare worldwide;
Why it’s critical for doctors to view (and treat) patients as partners in their health; and
Why healthcare may well be the most complex system humans have invented!
 
Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.
Other episodes you'll enjoy:
- Seeking Success in Simplicity with Rini Das
- Bringing Healing Home: Healthcare Leadership with Anne Klibanski
- How HR Drives New Beginnings with Fara Palumbo, Blue Cross Blue Shield of NC
 
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!
 
RESOURCES:  
The website for Carsten’s organization, the International Society for Quality in Health Care, is https://isqua.org.
 
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
Books we’re reading for fun or personal development right now include:
Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
Own the AI Revolution by Neil Sahota
Time and Chance by Kim Campbell
Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Managing Change with Aplomb: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
-----------------------  
About Our Guest:  
Carsten Engel is a physician by background (graduated 1984). In 2006, he joined IKAS, The Danish Institute for Quality and Accreditation in Healthcare, where he was appointed Deputy Chief Executive 2010. In IKAS, he was a member of the team that developed, implemented and managed the national Danish healthcare accreditation programme. In 2021, he joined ISQua as CEO. 
 
He was appointed an ISQua Expert in 2013 and a member of the ISQua Academy of Quality and Safety in Health Care in 2019. 
 
He has published and presented on accreditation-related topics and on topics related to quality, patient safety and person-centred care.

S10-Ep2: It Takes Nerve

Guests: Martha Piper and Indira Samarasekera
“What do you expect with a woman?”
 
That’s the attitude our guests encountered on their leadership journeys – but, as Georgia O’Keefe said, “It takes a kind of nerve…and a lot of hard, hard work.” That nerve is exactly what Martha Piper and Indira Samarasekera developed. It served them well, with both becoming the first woman president of their respective universities.
 
In this episode, they share tips to help other women (and men!) develop the same combination of nerve, grit, and grace that made their time as leaders so successful.
Here's what Indira, Martha, and Maureen cover:
The importance of combining both grit AND grace to be the most effective leader;
Why staying true to your principles provides a guiding star when decisions seem tough; and
Going beyond mentorship to develop sponsorship in helping career advancement.
Produced in conjunction with the International Leadership Association: https://ilaglobalnetwork.org/ .
Other episodes you'll enjoy:
Leading the Court: Canada’s First Female Chief Justice with Beverley McLachlin
Women’s Leadership Journeys with Lisa DeFrank Cole & Sherylle J. Tan
Reflections on Women in Leadership with Kim Campbell
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!
 
RESOURCES:  
Martha & Indira’s book is Nerve: Lessons on Leadership from Two Women Who Went First. It’s available in hardback (https://amzn.to/48MmR8Z), paperback (https://amzn.to/3tOtzg4), Kindle (https://amzn.to/3S8SpQW), and audiobook (https://amzn.to/41OYdT5).
 
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
Books we’re reading for fun or personal development right now include:
Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
Own the AI Revolution by Neil Sahota
Time and Chance by Kim Campbell
Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Getting Grittier and Gracier: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
-----------------------  
About Our Guests:  
Dr. Martha Cook Piper was the Interim President and Vice Chancellor of The University of British Columbia from 2015-2016. She also served as the 11th President of the University of British Columbia from 1997 to 2006. Dr. Piper has been a member of the Board of Directors of the Bank of Montreal, Shoppers Drug Mart, TransAlta Corporation and Grosvenor Americas Ltd. She has also served as a board member of CARE Canada, the Dalai Lama Center for Peace and Education, and the Canadian Stem Cell Foundation. She was Chair of the Board of the National Institute of Nanotechnology and served as a member of the Trilateral Commission.
The recipient of 17 honorary degrees, Dr. Piper is an officer in the Order of Canada and a member of the Order of British Columbia.
Dr. Indira V. Samarasekera was the 12th president and vice-chancellor of the University of Alberta from 2005-2015. Dr. Samarasekera is internationally recognized as one of Canada's leading metallurgical engineers for her groundbreaking work on process engineering of materials. She has consulted for industry worldwide, which has adopted the results of her research discoveries. She was vice-president (research) at the University of British Columbia and held the Dofasco Chair in Advanced Steel Processing. She is the first woman and the first engineer to serve as U of A president. 
Dr. Samarasekera is a Fellow of the Royal Society of Canada, a member of the Order of Canada, a Fellow of the Canadian Academy of Engineering and a Fellow of the Canadian Institute of Mining, Metallurgy and Petroleum.

S10-Ep1: Non-Traditional Leadership Models for Our New Era

Guests: Nathan Eva & Nicole Ferry
Your leadership training may be missing the mark.
 
That’s because most programs develop you as an individual – but, in reality, we work with other leaders in addition to our own teams. In fact, the most effective organizations foster collective leadership. Our guests Nicole Ferry and Nathan Eva point out that the best collective leadership incorporates multiple models and views from women, other cultures, and more…because the old MBA-style leadership just isn’t cutting it in this new age.
 
They point us in a productive direction in this episode!
Here's what Nathan, Nicole, and Maureen cover:
Why the concept of the solo, superstar, or individual leader is so outmoded;
How to develop collective capacity in your leadership – and stop missing out on your industry’s top talent as a result; and
Surprising non-traditional models of highly effective leadership, from gender-informed development to indigenous Australian culture.
Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.
Other episodes you'll enjoy:
- When Your Path Is Unclear (What Maori traditions teach us about leadership) with Donna Marie Laskin & Chellie Spiller
- Evidence-Based Best Practices for Leadership Development with Gama Perruci, Sadhana Warty Hall, & Karen Ford
- Women’s Leadership Journeys with Lisa DeFrank Cole & Sherylle Tan
 
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!
 
RESOURCES:  
Steve Kempster – the researcher Nicole cited for his work on good dividends for business – co-authored a book on small business growth through leadership development. It’s LEADing Small Business. You’ll find it at https://amzn.to/47mPUPv.
 
Robert Greenleaf is one of the founders of modern servant leadership, as referenced by Nathan. His seminal book on the topic is Servant Leadership; it’s available in hardback at https://amzn.to/47obe7g, Kindle at https://amzn.to/3vj5AFX, and as an audiobook at https://amzn.to/3vh4GtA.
 
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
Books we’re reading for fun or personal development right now include:
Jilly Truit murder mysteries by Beverley McLachlan:
Full Disclosure -- https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
Denial -- https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole
Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
Own the AI Revolution by Neil Sahota
NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.
 
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Adding Their Distinctiveness to Our Own: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
-----------------------  
About Our Guest:  
Nathan Eva is a Fulbright Scholar (2021), an Associate Professor at Monash University in Australia, and the Co-Director of Engagement for the Department of Management at the Monash Business School. His research examines follower-first leadership approaches that deliver organisational performance combined with inclusive and supportive workplaces. His peer-reviewed work appears in international outlets such as The Leadership Quarterly, Journal of Organizational Behavior, and Human Resource Management. His article on Servant Leadership in The Leadership Quarterly is the most downloaded and the most cited article in their journal since 2017 and his article on Psychological Safety in Human Resource Management Review received the journal's Scholarly Impact Award for the most impactful article (2017-2022).
 
Nicole Ferry is an Assistant Professor at Copenhagen Business School (CBS), where she draws on her background in critical cultural theory to explore the ideological and gendered discourses of leadership and leadership development in a variety of contexts. She has published in the Journal of Business Ethics, Leadership, Gender Issues, and the Academy of Management Proceedings. Her current research focuses on the competitive and cultural dynamics of the leadership industries and the critique of popularized leadership narratives and fashions. Since arriving at CBS, she has joined the Bowline initiative, which connects stakeholders in the Copenhagen restaurant industry with scholars and students to develop new forms of action research, learning, and collaborative engagement. 

S9-Ep54: Leadership Trends for 2024

Guest: Christopher Washington
What will affect your leadership the most in 2024? We’ve identified seven trends you’ll have to contend with through the coming year.Christopher Washington (Provost & EVP of Franklin University) interviews ILI’s CEO, Maureen Metcalf, to get the details on all seven. Knowing them will help your organization navigate the destabilizing effects of those trends…and take advantage of the opportunities they create.
Here's what Christopher and Maureen cover:
Why knowing these trends is takes the fear out of uncertainty – and anchors your organization with better risk management;
How you must operate while straddling both the old world and the new: with one foot in old-school issues like war and geopolitics, and one foot in new-school issues like unbridled AI; and
Through it all, why self-care and lifelong learning are the keys to staying on top of your game no matter how uncertain the future seems.
Here are the interviews Maureen referenced in this episode:
Over the Weather: Leadership at the Weather Channel with Sheri Bachstein
Nurturing Peace from the Ashes of Violence with Hyppolite Ntigurirwa & Mike Hardy
Power, Charisma, Hormones: Science Studies Leadership with John Antonakis
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!
 
RESOURCES:  
Christopher Washington writes on Medium at https://drchristopherwashington.medium.com and with the Forbes Nonprofit Council at https://councils.forbes.com/forbesnonprofitcouncil.
 
Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
Books we’re reading for fun or personal development right now include:
Jilly Truit murder mysteries by BeverleyMcLachlin:
Full Disclosure: https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
Denial: https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole
Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
Own the AI Revolution by Neil Sahota
NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.
 
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Basking in the Days of Future Past: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
-----------------------  
About Our Guest:  
Dr. Christopher Washington is a tireless supporter of global leadership development, designer of accessible, inclusive and relevant education, and champion for the role of universities in workforce development. He serves as the Provost and Executive Vice President for Academic Affairs for Franklin University. Dr. Washington takes an active role in his local community by serving on the International Visitors Council and on the U.S. Global Leadership Coalition’s Ohio Advisory Council. He is a member of the Forbes Nonprofit Council, is the immediate past Chair of the Board of Directors of the Washington D.C.-based Global Ties U.S., and is on the America 250 International Task Force.

S9-Ep53: How to Lead through the Storm with the Weather Company’s CEO

Guest: Sheri Bachstein
Can your business weather the storm? We mean that quite literally!
 
There’s not a business on the planet that isn’t impacted by weather at some level. Leaders must prepare their organizations for what’s to come. It’s not just obvious climate change decisions, like making sure you don’t build that new factory in a hurricane hotspot. It’s little things, too, like a grocer stocking extra ice cream when weather keeps people indoors and craving comfort food (even in the middle of winter!).
 
Guest Sheri Bachstein, CEO of The Weather Company (parent of The Weather Channel), reveals the data and insights behind the forecasts that can boost – or bust – your bottom line. Along the way, she share lessons from her own unexpected leadership journey.
Here's what Sheri and Maureen cover:
How today’s rich weather data can boost your business’ survivability…and profitability;
Why climate change has made crafting a weather plan as part of your business plan an absolute must; and
Realizing that your leadership journey will never be a straight line (and how to maximize the benefits of those inevitable zigs and zags).
Other episodes you'll enjoy:
Women’s Leadership Journeys with Lisa DeFrank Cole & Sherylle Tan
To Err Is to Innovate with Beryl Tomay
When Your Path Is Unclear with Donna Marie Laskin & Chellie Spiller
For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!
 
RESOURCES:  
The Weather Channel’s website is https://weather.com. For the business side, surf over to The Weather Company’s homepage at https://www.ibm.com/weather (NOTE: This may change when the ownership changes from IBM to Francisco Partners).
 
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 
 
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 
 
Books we’re reading for fun or personal development right now include:
Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
Own the AI Revolution by Neil Sahota
Time and Chance by Kim Campbell
Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith
-----------------------  
OUR PODCAST TEAM:  
Host & Executive Producer: Maureen Metcalf
Editor & Producer: Dan Mushalko
Video & Graphics Editor: Devon Mushalko
Assistant Editor & Raconteur: Luigi Morelli
Weathering the Vicissitudes of Life: Jenna Reik & Mike Morrow-Fox
CONNECT WITH US: 
YouTube: @InnovatingLeadership 
Threads: @innovativeleaders
Twitter: @IL_Institute 
LinkedIn: https://bit.ly/ILI-LinkedIn2 
Instagram: @innovativeleader 
TikTok: @innovativeleadership
Website: InnovativeLeadershipInstitute.com 
 
Loved this episode? Leave us a review and rating! 
-----------------------  
About Our Guest:  
Sheri Bachstein began her career with The Weather Channel nearly 30 years ago as a field producer (otherwise known as storm chaser). Today, as the CEO of The Weather Company, an IBM business (and parent company of The Weather Channel), she holds a deep appreciation for and understanding of weather’s impact on consumers, communities, and businesses. Under her leadership, The Weather Channel is recognized as one of the top 10 most trusted brands in the U.S., the world’s leading provider of weather, and the world’s most accurate forecaster, helping hundreds of enterprise-level companies leverage weather data to increase consumer loyalty and business performance.